Use of the site

Verified 31 July 2024 - Directorate for Legal and Administrative Information (Prime Minister)

Quick Access Menu

When browsing the keyboard, a menu that allows quick access to the main areas of the pages (content, search, navigation) appears first.

Main Navigation Menu

The menu at the beginning of the pages is divided into 6 main sections:

  • Up-to-date rights and procedures
  • Fact Sheets by Life Event
  • Fact Sheets by Topic
  • Approaches and tools
  • Administration Directory
  • Contact Service-Public.fr

It also provides access to the personal account with authentication and access to the site for companies.

Logo

Below the main menu is the logo to return to the home page.

Search Engine

A search engine allows you to search the whole site.

Another search engine allows you to search the administration directory.

Breadcrumb yarn

On all internal pages of the site, a breadcrumb allows you to locate yourself in the site tree and go up in the tree to the home page.

Footer Menu

The footer menu provides access to additional pages grouped under the following headings:

  • Fact Sheets by Topic
  • Approaches and tools
  • Know us

In parallel to the aids available directly on the site, it has been designed to give your browser the opportunity to take full advantage of its own features.

Enlarge character size

On all pages of the site, you have the possibility to enlarge the size of the characters.

  • On PC: Use the Ctrl + + key combination to enlarge the size of the characters. The Ctrl + - key combination reduces the size of characters. Pressing these keys one at a time increases or decreases the size of the characters in steps. Also note that the Ctrl + 0 key combination (the number zero) allows you to return to the default text size.
  • On Mac: Simply replace the Ctrl key with the Cmd key in the combinations announced above to perform the same actions.

Keyboard navigation

The site has been designed to allow keyboard navigation on all pages. In most cases, you only need to use the Tab key on your keyboard to navigate from one clickable item to another clickable item on the page. Conversely, if you want to move backwards, use the Shift + Tab key combination.

Printing

Keyboard users, you have the option to print any page of the site by going to the desired page and then simultaneously pressing the Ctrl+P keys of your keyboard if you are on PC or Cmd+P if you are on Mac. Content pages also have a link to trigger printing directly from the pages.

If you wish to contact us, several means are at your disposal:

Via our online forms

To contact us via the online form, simply go to the page allowing you to choose your type of request and fill out the form.

Telephone (administrative information)

To contact us by phone, from metropolitan France you can be called back by an informant Allo Public Service: https://www.service-public.fr/particuliers/vosdroits/F33683.

If you notice a lack of accessibility that prevents you from accessing any content or functionality of the site, and you report it to us and you fail to obtain a quick response from us, you are entitled to send your complaints or a request for referral to the Defender of Rights. Several means are available:

Additional topics