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Disability
Rogervoice, the app that makes the phone accessible to deaf and blind people
Publié le null - Directorate for Legal and Administrative Information (Prime Minister)
First interpersonal telecommunications service dedicated to deaf, hard of hearing, deaf-blind and aphasic people (who suffer from a more or less complete loss of understanding and use of linguistic signs, spoken or written), the application Rogervoice allows them to make independent calls.
Launched in October 2018, the Rogervoice mobile app allows deaf and hard of hearing people to make and receive phone calls through three modes of communication: French Sign Language (FRL), French spoken completed language (LfPC) and subtitles. Now, it offers a new mode compatible with a Braille range to allow deaf people to communicate by phone.
What's this about?
The operators of the Fédération Française des Télécoms (FFTélécoms): Orange, La Poste Mobile, SFR, Bouygues Telecom and Bouygues Telecom Business Distribution (Auchan Télécom, Cdiscount Mobile, CIC Mobile, Crédit Mutuel Mobile or NRJ Mobile) ensure the accessibility of their interpersonal communications telephony services to deaf, hard of hearing, deaf and aphasic people through the application Rogervoice.
The customers of these operators currently have one hour of communication offered per month, renewable automatically each month. All they have to do is register for free. As of 1er october 2021, the package will increase to 3 hours of free communication per month.
Until September 30, 2021, the service is accessible from Monday to Friday from 8:30 a.m. to 7 p.m., excluding holidays.
From 1er october 2021, the opening hours will extend to 9 pm during the week and from 8:30 am to 1 pm on saturdays.
This is an important step forward for the 5 million French people who are deaf or hard of hearing, for the 500,000 people who cannot call independently and for the 6,500 people who are deaf-blind in France.
FYI
Article 105 of the Law of 7 October 2016 for a Digital Republic makes it compulsory, since 8 October 2018, to make customer service accessible to all large companies and public services and to provide electronic communications operators with an accessible telephony solution.
How does it work?
The application Rogervoice is available for free download on mobile and tablet computers with 3G/4G SIM card.
It offers translation services in French Sign Language (LSF) and in French spoken completed language (LPC) via interpreters and coders. Video interpretation is provided in real time, by French/French Sign Language (LSF) certified interpreters and LCP certified video coders.
At the same time, thanks to automatic speech recognition, this application makes it possible to transcribe speech into text almost immediately. This transcription may be carried out automatically or may be assisted by a professional transcriber.
The new Braille-enabled mode allows deaf people to use their Braille range to browse the Rogervoice app. To make a call, the person dials the caller's number or selects the caller from the directory and makes the call via their Braille range. A Rogervoice co-pilot, a writing professional, handles the call. The speaker's words are transcribed and sent as subtitles on the Rogervoice app. Through technology (iOS) or (Android), the user then reads them on his Braille beach. When the user enters his answers on his Braille keyboard, they are transcribed into text in the application and the copilot will repeat them orally to his interlocutor.
This new mode of communication was developed by the Fédération Française des Télécoms (FFTélécoms) and the Rogervoice business, and has been available since mid-September.
Additional topics
French Telecom Federation
French Telecom Federation
Secretary of State for the Elderly
Agenda
Plateforme Mon Master
Du 4 juin au 31 juil. 2024
Publié le 06 juin 2024