You are waiting for a registered letter but how will you receive it? Please be aware that arrangements have been made for the postman to deliver your registered mail safely. In addition, the Post Office exceptionally extends the time limit for keeping registered letters by 15 working days after the end date of the health emergency. This derogation was authorized by a decree published in Official Journal April 16, 2020.
How's the reception?
After making sure that you are present orally, the postman returns the item to your mailbox. It then establishes the proof of distribution, which must include in particular:
the name and forename of the consignee;
a certificate on the honor of delivery of the item (issued by him);
the date and time of distribution;
the identification number of the consignment;
the mention
special Covid-19 procedure
.
If the delivery of the item cannot be done in the mailbox, the shipment is deposited near your front door.
What if I'm not here?
If you are not present, the postman must inform you where the letter is pending.
Shipments that have been outstanding since March 20, 2020, will be retained for fifteen days working days after the end of the health emergency, which is currently scheduled for 24 may 2020.
When you withdraw your letter, the postal employee will record the following information on the proof of distribution:
your full name or, where applicable, the name of the person representing you;
the document justifying your identity;
the date of distribution;
the date of submission of the consignment.
The employee signs this proof using a specific code for you (or the person representing you). He cannot require your signature on any medium.
Unless a complaint is made by any means (in particular by electronic means), no later than noon on the 2nd working day following delivery of the shipment, the delivery is considered to be in conformity.
If the sender so requests, the Post Office may issue a notice of receipt attesting to the distribution of the shipment. This notice is returned to the sender with the following information:
the date of distribution or the date of submission if the consignment has been submitted for processing;
the identification number of the consignment;
the identification of the post office which has carried out the distribution if it is different from the post office to which the consignment has been deposited.
Please note
Before traveling to remove the registered letter, it is advisable to check status. Some letters may have been returned to their senders if the custody period expired before the order came into force (April 17, 2020).
