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Education and disability
Parents of students with disabilities: the school is at your service on 0 805 805 110
Publié le 09 octobre 2020 - Directorate for Legal and Administrative Information (Prime Minister)
Do you have any questions about your disabled child's education? Do you need listening and support in your efforts? Does your child want clarification or support? Throughout the year, the Ministry of National Education offers you the national cell “Aide handicap École” and the local cells “École inclusive” to answer you with a unique number: the 0 805 805 110.
The national toll-free number 0 805 805 110 (free service + price of a call) allows you to reach, through an interactive server and as needed, either:
- the national unit ‘Aide handicap École’;
- the listening and response cells of the departmental service “Inclusive School” which complements for more proximity in the responses.
The objectives of these local cells are:- inform families about existing arrangements and the functioning of the inclusive school's public service;
- Respond to families on their child(ren)'s file if possible within 24 hours of the call. If the answers require more detailed research or information from people who know the student's situation, the families are then contacted again.
This number is open all year round, from Monday to Friday from 9am to 5pm.
The service is accessible to the hearing impaired at the 0 800 730 123.
You can also write to: aidehandicapecole@education.gouv.fr.
FYI
launched in the fall of 2019 by the Ministry of National Education and the Canopé network, Inclusive school heading is a support and educational resources platform for first and second-level teachers as well as for accompanying students with disabilities (AESH) as part of the “Inclusive School” public service.
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