Olympic and Paralympic Games (JOP)

Find out all about your reservations for the JOPs!

Publié le 10 juin 2024 - Mise à jour le 23 juillet 2024 - Directorate for Legal and Administrative Information (Prime Minister)

Tickets for sporting events, accommodation, restaurants, transport ... On the occasion of the 2024 Olympic and Paralympic Games, the Directorate General of Competition, Consumer Affairs and Fraud Prevention (DGCCRF) provides you with a complete Frequently Asked Questions (FAQ) to help you attend these events in the best possible conditions.

The Olympic Games are a major event in terms of consumption. The DGCCRF, with its page All our tips to enjoy the Olympics, informs you about your rights and gives you advice to avoid scams or unpleasant surprises.

It offers a Frequently Asked Questions, also available in English Whether traveling by train, taxi, catering or accommodation reservations, foreigner visitors and all spectators will find answers to the questions they have to attend the events.

Where to buy tickets for sports events, do you need a visa to come to France, what the tourist tax is, how to check the seriousness of an online seller, what is the ranking of hotels in Europe?

You will discover in the FAQ all questions grouped by topic:

  • Buy Online
  • Ticketing (JOP 2024)
  • Accommodation
  • Flying
  • Visas
  • Communication (roaming) and telephone packages
  • Taxis/VTC/Car Rental
  • In-Store Purchase
  • Etc.

A section “Who can help me in case of a problem?” informs you about the amicable or legal steps to take in case of a dispute, whether you are a French resident or foreigners.

Reminder

In case of a dispute with a professional, you can report it on SignalConso.

The DGCCRF also warns against free ticket scams. Some signs should appeal to you: for example, note thatno paper tickets are issued for JOP 2024.

The DGCCRF calls for vigilance and not sharing bank details in case of doubt about the sender of an email. In case of uncertainty, a contact address has been set up by the Paris 2024 teams: integrityandenforcement@paris2024.org.

Agenda