The “Complement dossier” online service now allows insured persons to add missing documents to a dossier being processed.

This tool is used to transmit the elements directly over the internet, in a secure manner.

Health Insurance warns you by email if you need to complete your file and submit missing documents. When you log in to your friendly account, a message will also appear on the home page, in the " notification ”.

How do I use the “Folder Add-in” online service?

To submit documents that are missing from your case processing, you must:

• sign in to your ameli account
• click on the notification on the home page or, if you have received an email on your email address, click on the "complete your file" button;
• View a list of documents that are missing from the proper handling of your case.
• scan or download missing documents. They must be legible, clear and well-lit;
• Click on “drop” in front of each document to download it.
• once the documents have been submitted, check the box "I certify the accuracy of the information provided";
• click on the “send” button.