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Community services
A campaign to understand the role of France services houses
Publié le 14 novembre 2024 - Directorate for Legal and Administrative Information (Prime Minister)
Have you heard of France services houses? Do you know what they are for and where to find them? A national communication campaign began on November 4 to give visibility to these outreach services deployed since 2020 and the help they can provide you in your efforts.
You have an administrative process to carry out and you do not know how to proceed? France services houses are here to help you. ‘Public services close to you, close to home’: this is the message of the campaign deployed throughout France from 4 November to 15 December.
What help with France services houses?
The France services network was launched in 2019, following the great national debate, with the aim of “bringing public services closer to the French”.
It exists today 2,750 houses France services distributed in all regions with 7,100 advisers. This network allows you to benefit from local support free and without appointment, less than 20 minutes from home.
I need help filling out my tax return, I need to pre-apply for my ID card, I want to apply for a social allowance, I need to apply for a care refund, I want to apply for renovation assistance, I am facing a dispute... For all these types of steps, the advisors France services have a mission to help the user.
FYI
The advisors France services accompany you in the administrative formalities related to 11 national partners: Family allowances, France Titres, Pension Insurance, Health Insurance, Energy Check, Public Finances, France Travail, France Rénov’, Mutuel sociale agricole (MSA), La Poste, the Ministry of Justice (and URSSAF from January 2025).
Access to the support of the houses France services
Do you know that the Service-Public.fr offers a digital entry point to France services counters?
- L'administrative directory reference all the France services houses, you will find all the contact details and practical information sought.
- 3,000 site records Service-Public.fr oriented towards France services: you can find at the bottom of the information sheets where they are competent a red mention entitled “Who can help me? Do you have a question? Do you want to be accompanied in your efforts?” By indicating your locality, you will be directed to a France services house that can accompany you.
Are you looking for the France services house closest to you? You can also use this service by filling in only your address or the geolocation function: My house France services closest.
Please note
Since their establishment, France services advisors have supported more than 29 million approaches.
5 topics are the most in demand: retirement, housing/energy/mobility, solidarity and inclusion, taxes, vehicle registration.
Additional topics
Agenda
Jusqu'au 31 déc. 2024
Aide énergie
Publié le 26 novembre 2024
À partir du 1 janv. 2025
Visites médicales
Publié le 22 novembre 2024