The Vitale card available on smartphone for all users of France Identity

The Digital Vital Card is a dematerialized alternative to the physical card. With a very high level of security, it guarantees the same functions as the physical card: identification with the Health Insurance, reimbursement of health expenses with teletransmission, etc.

Other benefits include being able to always have your card with you when you book an appointment, automatically updating and reducing paper care sheets, and being able to see your health care expenses immediately.

You will be able to use it in the same situations with health professionals (medical consultation, delivery of medicines to the pharmacy...) and health institutions (hospitalization for example).

How to activate the Vitale card app?

To get your Digital Vital Card, you must have an ameli account and have the identity card in electronic format. This can be settled on your phone via the application France Identity (on Android or iOS). You must have an ID card in the bank card format in order to generate the NIC.

The Vitale card application is available for free download by policyholders (on the App Store and Google Play).

To enable Vital Card application with France Identity:

1. Download the Vital card application and start the activation path.
2. At the time of identity verification, click on the “Identify me with France Identité” option. You will then be redirected to the France Identité application.
3. Scan your ID card.
4. Enter your PIN.
5. Start the contactless reading of your ID card.

You will then be redirected to the Vital Card application to complete the activation of your card.

Access to the Vitale card application is secured through dual authentication: a 6-digit personal secret code in addition to the code locking your smartphone. Personal data are processed in accordance with the General Data Protection Regulation (GDPR).

Phased deployment

For policyholders who do not hold the CNIe : The gradual deployment of the Vitale card application in France will continue from May onwards and throughout 2025. Insured persons will be offered the current activation path, used in the 23 departments where the Vitale card app has been tested. This enables the identity of the insured person to be verified via a process comprising several secure steps, including video facial recognition. 

The Vital Card App, for what?

The Vitale card application aims to to improve relations between healthcare professionals and insured persons :

• Convenience: accessible at any time on your smartphone, it avoids oversights and guarantees permanent availability.
• Security: The data contained in the app is reliable (automatic update). Care sheets are secure and reliable thanks to the ADRi (Integrated Rights Acquisition) service.
• Tracking expenses: You can directly view your receipts for health care expenses and those of your beneficiaries.
• Reduced risk: Less physical handling means less risk of hand-carried contamination.