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Unemployment: registration for France Travail (formerly Pôle emploi)
Verified 11 April 2022 - Directorate for Legal and Administrative Information (Prime Minister)
If you look for a job, you can sign up for France Travail, regardless of your nationality. You must reside in France. If you have never registered in France Travail, it is a first entry. Otherwise, it's a re-registration. We guide you in your approach.
What applies to you ?
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1st registration
Vidéo - 1st enrollment in France Travail (formerly Pôle emploi)
Are you looking for a job and you have never been registered for France Travail (formerly Pôle emploi)?
What are the conditions for registering?
You must be available to search for a job.
For example, if you are a full-time employee or on civic service or parental education leave, you are not available for a job search.
When to register?
If you have lost your job, you can register the day after your last day of work.
How do I register?
On the website of France Travail (formerly Pôle emploi).
1- You need to create your personal space on the site. You must fill in your personal information. With your ID, social security number, email address.
2- Then, you must complete your personal space by specifying the reason for your registration, your diplomas and qualifications, your professional background, your bank details.
3- Finally, you must choose the date and time of your interview with a consultant at a France Travail agency (formerly Pôle emploi).
If you are unemployed, you can register at any time.
If you have lost your job, you can register as soon as the day after your last day of work.
Warning
to register, you must be available.
To touch unemployment benefits, you must have worked a minimum period of work known as period of membership.
You must also register at the latest within 12 months of the end of your contract.
Online
You must create your personal space on the France Travail website (formerly Pôle emploi).
You must complete your personal information with:
- Your identity document
- Your Social Security Number
- Proof of domicile
You can later complete your personal space with the following documents:
- Reason for your registration
- Diplomas and qualifications
- CV if you have one
- Information about your career path (work certificate, pay slips, attestation France Travail (formerly Pôle emploi))
- Bank details shown on your bank identity statement (Rib) to receive unemployment benefit if you are entitled to it
You can complete the registration form:
Register for France Travail (formerly Pôle emploi)
The effective date of your registration starts on the day of your registration via the Internet.
Once the registration is registered, your personal space is automatically created on the website of France Travail (formerly Pôle emploi). Your personal space France Travail (formerly Pôle emploi) contains the following documents:
- Certificate of registration (job seeker card)
- Notice of Change of Situation
- Information notice on your rights and obligations
Within 30 days at the latest after registration, you must go to a professional interview with your France Travail advisor (formerly Pôle emploi).
You must make an appointment with your agency's advisor in your personal space. You choose the date and time of your interview online.
Your personalized project for access to employment (PPAE) is prepared from this interview.
On the spot
If you can't register online, you can go to a France Travail agency to register on site.
The date of entry into account of your registration begins on the day of registration by the France Travail telecounselor (formerly Pôle emploi).
Once your registration is registered, your personal space is automatically created on the France Travail website.
Your personal space France Travail contains the following documents:
- Certificate of registration (job seeker card)
- Notice of Change of Situation
- Information notice on your rights and obligations
Within 30 days at the latest after your registration, you must go to a professional interview with your France Travail consultant.
You must make an appointment with your agency's advisor.
You choose with your advisor the date and time of your interview.
Your personalized project for access to employment (PPAE) is prepared from this interview.
Re-Enrollment
If your previous registration is less than 6 months old, you can re-register online.
Re-enroll in France Travail (formerly Pôle emploi)
If you cannot re-register online, you can go to a France Travail agency (formerly Pôle emploi) to do so.
Warning
to re-enroll, you must be available
Your re-registration on the list of jobseekers is validated at the time of your registration via the internet or, in case of re-registration by telephone, by the France Travail telecounselor.
You are exempt from providing supporting documents and traveling for a new interview.
However, if you have been working for the last 6 months, the France Travail certificate of your former employer will be necessary to review your rights to unemployment benefits.
If your previous registration is more than 6 months old, you can re-register online.
Re-enroll in France Travail (formerly Pôle emploi)
Warning
to re-enroll, you must be available.
If you cannot re-register online, you can go to a France Travail agency to do so.
Your re-registration on the list of jobseekers is validated at the time of your registration via the internet or, in case of re-registration by telephone, by the France Travail telecounselor.
You have to move to your France Travail agency for a new interview with your France Travail advisor.
If you have been working for the last 6 months, the France Travail certificate of your former employer will be necessary to review your rights to unemployment benefits.
Who can help me?
Find who can answer your questions in your region
- France Travail (formerly Pôle emploi)
France Work for jobseekers (formerly Pôle emploi) - 3949
By telephone
39,49
- To update your situation, report a change of situation, inform you of a payment: automated service 7 days a week, 24 hours a day - Free service + call price
- To be put in contact with an advisor to register, to inform you, to modify an appointment: service accessible at the times set by each agency France Travail (formerly Pôle emploi) - Free service + call price
From the foreigner: + 33 1 77 86 39 49
By E-mail
Access via the contact form
France Work for jobseekers (formerly Pôle emploi) - 3949
By telephone
39,49
- To update your situation, report a change of situation, inform you of a payment: automated service 7 days a week, 24 hours a day - Free service + call price
- To be put in contact with an advisor to register, to inform you, to modify an appointment: service accessible at the times set by each agency France Travail (formerly Pôle emploi) - Free service + call price
From the foreigner: + 33 1 77 86 39 49
By E-mail
Access via the contact form
Entry on the list of jobseekers
Inclusion on the list of jobseekers of foreigner workers
Inclusion on the list of jobseekers (list, proof of identity, information, etc.)
Availability of job seeker
Personalized project for access to employment
Online service
Online service
Online service
Online service
FAQ
Service-Public.fr
France Labor