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Entitlement to enforceable housing (Dalo): to assert his right to housing
Verified 01 August 2024 - Directorate for Legal and Administrative Information (Prime Minister)
You've made a request for social housingbut you did not get a proposal for accommodation adapted to your situation (number of people to be accommodated, amount of your income, disability...)? A solution is possible, under certain conditions. For this, you have to make a Dalo appeal. We'll explain how.
What applies to you ?
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The rules are different depending on where you want to get social housing:
In Île-de-France
The Dalo remedy is reserved for certain applicants for social housing. Only those applicants may benefit from it. The Dalo appeal must enable them tobe recognizedpriority for the allocation of social housing.
FYI
But going to Dalo doesn't guarantee that you're going to get social housing quickly. The availability of social housing depends primarily on the number of housing units available.
Simulate his eligibility to the Dalo
To find out if you qualify for the Dalo, you must use this online service:
Île-de-France: whether you are eligible for the Dalo or the Daho
To know the conditions to be fulfilled for the Dalo
To benefit from the right to housing (Dalo), you must complete the following conditions :
- Be French or have a valid right or residence permit
- Complete the income requirements for social housing
- Have made at least one effort to obtain housing or to be able to stay there (for example: have made an application for social housing, or have contacted the health and hygiene service of the town hall in case of unsanitary housing, or have instructed the owner to carry out the necessary works in case of indecent housing).
In addition, you must be in at least 1 of the following :
- Not having received a proposal for social housing adapted to your needs (number of people to be housed...) and your abilities (income...), despite a waiting time greater than abnormally long delay
- Being homeless (staying with relatives, being homeless...)
- Have a court order evicting you from your home, without resettlement
- Be hosted in a lodging structure or a social hotel residence continuously for more than 6 months
- Be temporarily housed in transitional housing (for example, housing provided by an association) or a home (social residence, house, family pension...) for more than 18 months
- Living in a room unsuitable for the home (cellar, garage, shop, windowless room...)
- Living in a home unhealthy or in a dangerous dwelling (risks of collapse or fire, insecurity linked to delinquency...)
- Be handicapped person, or have a dependant handicapped person, and be housed in accommodation not adapted to this handicap
- Be handicapped person, or have a dependant handicapped person or at least 1 minor child, and living in a dwelling overbusy or not decent (without facilities allowing access to drinking water, drainage of dirty water, normal heating, lighting and the operation of household appliances...).
To make your appeal Dalo, you can get help from one of the following people:
- A social worker, notably at the Caf: titleContent or in town hall
- One approved association.
You can make your appeal Dalo online, or by using a form to send by mail:
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Online
You must use the following online service:
By mail
You must provide the following:
- Cerfa Form No. 15036 to be printed, completed and signed
- Supporting documents indicated on the explanatory note.
Amicable appeal to the departmental mediation commission for a housing offer
You must forward these documents to the Secretariat of the Dalo Mediation Commission of the department where you want to obtain social housing. You can either deposit them with the Commission Secretariat or send them to the Commission Secretariat by registered letter with acknowledgement of receipt.
Who shall I contact
Warning
You only have to make one recourse Dalo and you only have to send it to one mediation commission.
When the Commission Secretariat received your complete file, it sends you an acknowledgement.
The date of the acknowledgement of receipt shall cause a three-month period during which time the commission must make its decision.
Please note
Doing a Dalo appeal does not exempt you from apply for social housing or renew your application for social housing.
The commission must make its decision within 3 months from the date of acknowledgement of receipt of your appeal Dalo.
The Commission may take one of the following three decisions:
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You have priority
This means that housing must be assigned to you urgently. As a result:
- The commission shall inform the prefect that you need to be offered accommodation adapted to your needs (number of people to stay...) and your abilities (amount of your income...) within 6 months. However, the accommodation you will be offered may be located in a department of Île-de-France different from that of the commission.
- The commission informs you of its decision by registered letter with acknowledgement of receipt. This notification also tells you that you will lose the benefit of this decision if you refuse the offer of accommodation adapted to your needs and abilities.
After receiving the commission's notification, you can inquire about the progress of your application by calling the following number:
Who shall I contact
Dalo: call number reserved for priority housing applicants in Île-de-France
To find out about a Dalo file in progress in Île-de-France
Telephone: 01 77 45 45 45
Monday to Friday, from 9 am to 5 pm
Warning
You must inform the commission secretariat if your contact details or your situation (number of people to be accommodated ...) change.
You must continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you.
You're not a priority
This means that you will not be assigned emergency accommodation.
The commission informs you of its decision by registered letter with acknowledgement of receipt. This notification tells you why you are not considered a priority applicant.
You have 2 months to challenge the reasons for the refusal. To do this, you can:
- Send a signed letter to the committee secretariat with the documents to prove your situation and make a contentious appeal to the administrative tribunal. You don't have to hire a lawyer to do that. You can choose to have a social worker or a approved association.
- Or to appeal directly to the administrative tribunal. You don't have to hire a lawyer to do that. You can choose to have a social worker or a approved association.
You must be accommodated or have temporary accommodation
When the committee considers that a "classic" housing proposal is not suitable for your situation, it directs your Dalo appeal to a remedy Daho: titleContent.
This means that she recommends that you be offered an accommodation solution, or temporary accommodation.
Following this decision, you must receive a proposal for accommodation (for example, in a social hotel residence) within 6 weeks, or a proposal for transitional housing (for example, housing provided by an association) or a proposal for accommodation in a residential home (for example, in a social residence, a house for a family, a boarding house, etc.) within 3 months.
Within 6 months which follow the date of notification of the commission's decision recognizing you priority, a housing proposal tailored to your needs and abilities must be made to you. However, this accommodation could be located in a department of Île-de-France different from that of the commission.
Warning
Refusing the housing proposal, if it is well suited to your needs and abilities, makes you lose the benefit of the decision of the commission that recognized you priority.
During this period, you can inquire about the progress of your application.
It all depends on how you made your appeal Dalo:
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Dalo Online Recourse
You can find out about the progress of your application in 2 different ways:
Either by logging in to your online account:
Île-de-France: monitoring the progress of its appeal Dalo
Either by calling the following number:
Who shall I contact
Dalo: call number reserved for priority housing applicants in Île-de-France
To find out about a Dalo file in progress in Île-de-France
Telephone: 01 77 45 45 45
Monday to Friday, from 9 am to 5 pm
Dalo appeal by post
You can inquire about the progress of your application by calling the following number:
Who shall I contact
Dalo: call number reserved for priority housing applicants in Île-de-France
To find out about a Dalo file in progress in Île-de-France
Telephone: 01 77 45 45 45
Monday to Friday, from 9 am to 5 pm
FYI
You must inform the commission secretariat if your contact details or your situation (number of people to be accommodated ...) change.
You must continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you.
After this period, if you have not received suitable accommodation, you have 4 months to appeal to the administrative tribunal.
To appeal to the Administrative Court
You have to appeal before the Administrative Court within 4 months of the end of the period given to the prefect to offer you accommodation.
To do this, you must provide the administrative tribunal a copy of the decision of the mediation commission recognizing you as a priority and as being in urgent need of accommodation. You don't have to hire a lawyer. You can get help from a social worker or a approved association.
Warning
You must continue to renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
Decision of the Administrative Court
The Administrative Tribunal has 2 months to reach a decision.
The court can require the housing department to house you when the judge finds that you meet the following 2 conditions:
- A mediation commission has recognized you as a priority applicant
- You have not been provided with accommodation suitable to your needs and abilities
FYI
This remedy does not entitle you to any compensation. But you can take another action (known as an “action for damages”) before the administrative court, if you feel you have suffered harm.
In the provinces
The Dalo remedy is reserved for certain applicants for social housing. Only those applicants may benefit from it. The Dalo appeal must enable them tobe recognizedpriority for the allocation of social housing.
FYI
But going to Dalo doesn't guarantee that you're going to get social housing quickly. The availability of social housing depends primarily on the number of housing units available.
To benefit from the right to housing (Dalo), you must complete the following conditions :
- Be French or have a valid right or residence permit
- Complete the income requirements for social housing
- Have made at least one effort to obtain housing or to be able to stay there (for example: have made an application for social housing, or have contacted the health and hygiene service of the town hall in case of unsanitary housing, or have instructed the owner to carry out the necessary works in case of indecent housing).
In addition, you must be in at least 1 of the following :
- Not having received a proposal for social housing adapted to your needs (number of people to be housed...) and your abilities (income...), despite a waiting time greater than abnormally long delay
- Being homeless (staying with relatives, being homeless...)
- Have a court order evicting you from your home, without resettlement
- Be hosted in a lodging structure or a social hotel residence continuously for more than 6 months
- Be temporarily housed in transitional housing (for example, housing provided by an association) or a home (social residence, house, family pension...) for more than 18 months
- Living in a room unsuitable for the home (cellar, garage, shop, windowless room...)
- Living in a home unhealthy or in a dangerous dwelling (risks of collapse or fire, insecurity linked to delinquency...)
- Be handicapped person, or have a dependant handicapped personand be housed in accommodation unsuitable for that handicap
- Be handicapped person, or have a dependant handicapped person or at least 1 minor child, and living in a dwelling overbusy or not decent (without facilities allowing access to drinking water, drainage of dirty water, normal heating, lighting and the operation of household appliances...).
Please note
Doing a Dalo appeal does not exempt you from apply for social housing or renew your application for social housing.
To make your appeal Dalo, you can get help from one of the following people:
- A social worker, notably at the Caf: titleContent or in town hall
- One of the approved associations. For a list, ask the city council or the prefecture of department (some prefectures publish this information on their website).
The approach to seeking a Dalo remedy is different, depending on the department where you want to obtain social housing:
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General case
You must provide the following:
- Cerfa Form No. 15036 to be printed, completed and signed
- Supporting documents indicated on the explanatory note
Amicable appeal to the departmental mediation commission for a housing offer
You have to submit those documents to the Secretariat of the Dalo Mediation Commission from the department where you want to get social housing. You can either deposit them with the Commission Secretariat or send them to the Commission Secretariat by registered letter with acknowledgement of receipt.
To find out the contact details of the commission's secretariat, inquire in the town hall or in the prefecture of department (some prefectures publish this information on their website).
Hérault (34)
You can do this online, or by using a form to send by mail.
Online
You must use this online service:
By mail
You must provide the following:
- Cerfa Form No. 15036 to be printed, completed and signed
- Supporting documents indicated on the explanatory note
Amicable appeal to the departmental mediation commission for a housing offer
You have to submit those documents to the Secretariat of the Dalo Mediation Commission from the department where you want to get social housing. You can either deposit them with the Commission Secretariat or send them to the Commission Secretariat by registered letter with acknowledgement of receipt.
To find out the contact details of the commission's secretariat, inquire in the town hall or in the prefecture of department (some prefectures publish this information on their website).
Loire-Atlantique (44)
You can do this online, or by using a form to send by mail.
Online
You must use this online service:
By mail
You must provide the following:
- Cerfa Form No. 15036 to be printed, completed and signed
- Supporting documents indicated on the explanatory note
Amicable appeal to the departmental mediation commission for a housing offer
You have to submit those documents to the Secretariat of the Dalo Mediation Commission from the department where you want to get social housing. You can either deposit them with the Commission Secretariat or send them to the Commission Secretariat by registered letter with acknowledgement of receipt.
To find out the contact details of the commission's secretariat, inquire in the town hall or in the prefecture of department (some prefectures publish this information on their website).
Var (83)
Online
You must use this online service:
By mail
You must provide the following:
- Cerfa Form No. 15036 to be printed, completed and signed
- Supporting documents indicated on the explanatory note
Amicable appeal to the departmental mediation commission for a housing offer
You have to submit those documents to the Secretariat of the Dalo Mediation Commission from the department where you want to get social housing. You can either deposit them with the Commission Secretariat or send them to the Commission Secretariat by registered letter with acknowledgement of receipt.
To find out the contact details of the commission's secretariat, inquire in the town hall or in the prefecture of department (some prefectures publish this information on their website).
Warning
You only have to make one recourse Dalo and forward it to only one mediation commission.
When the Commission Secretariat received your complete file, it sends you an acknowledgement.
The date of the acknowledgement of receipt shall be the date of a period of three months during which the Commission must make its decision.
The commission must make its decision within three months which follow the date of the acknowledgement of receipt of your appeal Dalo.
The Commission may take one of the following three decisions:
Répondez aux questions successives et les réponses s’afficheront automatiquement
You have priority
This means that housing must be assigned to you urgently. As a result:
- The commission shall inform the prefect that you need to be offered accommodation adapted to your needs (number of people to stay...) and your abilities (amount of your income...) within 3 months.
- The commission informs you of its decision by registered letter with acknowledgement of receipt. This notification also tells you that you will lose the benefit of this decision if you refuse the offer of accommodation adapted to your needs and abilities.
FYI
You must continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you.
You must inform the commission secretariat if your contact details or your situation (number of people to be accommodated ...) change.
You're not a priority
This means that you will not be assigned emergency accommodation.
The commission informs you of its decision by registered letter with acknowledgement of receipt. This notification tells you why you are not considered a priority applicant.
You have 2 months to challenge the reasons for the refusal. To do this, you can:
- Send a signed letter to the committee secretariat with the documents to prove your situation and make a contentious appeal to the administrative tribunal. You don't have to hire a lawyer to do that. You can choose to have a social worker or a approved association.
- Or to appeal directly to the administrative tribunal. You don't have to hire a lawyer to do that. You can choose to have a social worker or a approved association.
You must be accommodated or have temporary accommodation
When the committee considers that a "classic" housing proposal is not suitable for your situation, it directs your Dalo appeal to a remedy Daho: titleContent.
This means that she recommends that you be offered an accommodation solution, or temporary accommodation.
Following this decision, you must receive a proposal for accommodation (for example, in a social hotel residence) within 6 weeks, or a proposal for transitional housing (for example, housing provided by an association) or a proposal for accommodation in a residential home (for example, in a social residence, a house for a family, a boarding house, etc.) within 3 months.
The deadline depends on the department of the mediation commission:
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General case
Within 3 months who follow the decision of the commission recognizing you as priority, the prefect must make you a housing proposal adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing the Dalo housing proposal, when it is adapted to your needs and abilities, makes you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Alpes-Maritimes (06)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Lower Rhine (67)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Bouches-du-Rhône (13)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Gironde (33)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Alto Garonne (31)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Hérault (34)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Ille-et-Villaine (35)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Isère (38)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Loire (42)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Loire-Atlantique (44)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
North (59)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
Rhône (69)
Within 6 months who follow the decision of the commission recognizing you as priority, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be accommodated...) and your abilities (amount of your income...).
Warning
Refusing this offer of accommodation, if it is well suited to your needs and abilities, means that you lose the benefit of the decision of the committee that recognized you priority.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a proposal for accommodation adapted to your needs and abilities, you have 4 months to appeal to the administrative tribunal.
To appeal to the Administrative Court
You have to appeal before the Administrative Court within 4 months of the end of the period given to the prefect to offer you accommodation.
To do this, you must provide the administrative tribunal a copy of the decision of the mediation commission recognizing you as a priority and as being in urgent need of accommodation. You don't have to hire a lawyer. You can get help from a social worker or a approved association.
Warning
You must continue to renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
Decision of the Administrative Court
The Administrative Tribunal has 2 months to reach a decision.
The court can require the housing department to house you when the judge finds that you meet the following 2 conditions:
- A mediation commission has recognized you as a priority applicant
- You have not been provided with accommodation suitable to your needs and abilities
FYI
This remedy does not entitle you to any compensation. But you can take another action (known as an “action for damages”) before the administrative court, if you feel you have suffered harm.
In the Dom
The Dalo remedy is reserved for certain applicants for social housing. Only those applicants may benefit from it. The Dalo appeal must enable them tobe recognizedpriority for the allocation of social housing.
FYI
But going to Dalo doesn't guarantee that you're going to get social housing quickly. The availability of social housing depends primarily on the number of housing units available.
To benefit from the right to housing (Dalo), you must complete the following conditions :
- Be French or have a valid right or residence permit
- Complete the income requirements for social housing
- Have made at least one effort to obtain housing or to be able to stay there (for example: have made an application for social housing, or have contacted the health and hygiene service of the town hall in case of unsanitary housing, or have instructed the owner to carry out the necessary works in case of indecent housing).
In addition, you must be in at least 1 of the following :
- Not having received a proposal for social housing adapted to your needs (number of people to be housed...) and your abilities (income...), despite a waiting time greater than abnormally long delay
- Being homeless (staying with relatives, being homeless...)
- Have a court order evicting you from your home, without resettlement
- Be hosted in a lodging structure or a social hotel residence continuously for more than 6 months
- Be temporarily housed in transitional housing (for example, housing provided by an association) or a home (social residence, house, family pension...) for more than 18 months
- Living in a room unsuitable for the home (cellar, garage, shop, windowless room...)
- Living in a home unhealthy or in a dangerous dwelling (risks of collapse or fire, insecurity linked to delinquency...)
- Be handicapped person, or have a dependant handicapped personand be housed in accommodation unsuitable for that handicap
- Be handicapped person, or have a dependant handicapped person or at least 1 minor child, and live in a overcrowded or indecent dwelling (without facilities allowing access to drinking water, drainage of dirty water, normal heating, lighting and operation of household appliances...).
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General case
An overcrowded dwelling is a dwelling that fills at least 1 of the following 2 conditions :
- It is occupied by more than 2 people per room of life
- The living space is less than 9 m² for 1 person alone, 16 m² for 2 people (a household without children or 2 people), 25 m² for 3 people, 34 m² for 4 people, 43 m² for 5 people, 52 m² for 6 people, 61 m² for 7 people, 70 m² for 8 people or more.
Mayotte
A dwelling is considered overcrowded when, in the case of arrival at the home of a spouse or dependent child (effectively and permanently), the living space average per occupant is less than 13 m2 for 2 occupants, increased by 6 m2 per additional occupant up to 8 occupants, and less than 54 m2 for 9 people and more.
To make your appeal Dalo, you can get help from one of the following people:
- A social worker, notably at the Caf: titleContent or in town hall
- One of the approved associations. For a list, ask the city council or the prefecture of department (some prefectures publish this information on their website).
You must provide the following:
- Cerfa Form No. 15036 to be printed, completed and signed
- Supporting documents indicated on the explanatory note
Amicable appeal to the departmental mediation commission for a housing offer
You have to submit those documents to the Secretariat of the Dalo Mediation Commission from the department where you want to get social housing. You can either deposit them with the Commission Secretariat or send them to the Commission Secretariat by registered letter with acknowledgement of receipt.
To find out the contact details of the commission's secretariat, inquire in the town hall or in the prefecture of department (some prefectures publish this information on their website).
Warning
You only have to make one recourse Dalo and forward it to only one mediation commission.
When the Commission Secretariat received your complete file, it sends you an acknowledgement.
The date of the acknowledgement of receipt shall be the date of a period of three months during which the Commission must make its decision.
Please note
Doing a Dalo appeal does not exempt you from apply for social housing or renew your application for social housing.
The commission must make its decision within six months which follow the date of the acknowledgement of receipt of your appeal Dalo.
The Commission may take one of the following three decisions:
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You have priority
This means that housing must be assigned to you urgently. As a result:
- The commission shall inform the prefect that you need to be offered accommodation adapted to your needs (number of people to stay...) and your abilities (amount of your income...) within 6 months.
- The commission informs you of its decision by registered letter with acknowledgement of receipt. This notification also tells you that you will lose the benefit of this decision if you refuse the offer of accommodation adapted to your needs and abilities.
FYI
You must continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you.
You must inform the commission secretariat if your contact details or your situation (number of people to be accommodated ...) change.
You're not a priority
You will not be assigned emergency accommodation.
The commission sends you a notification to inform you of its decision and the reasons why it refuses to consider your application as a priority or urgent matter.
You have two months to challenge those grounds. To do this, you can:
- Send a signed letter to the secretariat of the committee with the documents to prove your situation
- Or make a contentious appeal to administrative tribunal. You don't have to hire a lawyer to do that. You can choose to be assisted by a social worker or by an approved association.
To find out the list of approved associations, inquire in the city hall or the prefecture of department (some prefectures publish this information on their website).
You must be accommodated or have temporary accommodation
When the committee considers that a "classic" housing proposal is not suitable for your situation, it directs your Dalo appeal to a remedy Daho: titleContent.
This means that she recommends that you be offered an accommodation solution, or temporary accommodation.
Following this decision, you must receive a proposal for accommodation (for example, in a social hotel residence) within 6 weeks, or a proposal for transitional housing (for example, housing provided by an association) or a proposal for accommodation in a residential home (for example, in a social residence, a house for a family, a boarding house, etc.) within 3 months.
Within 6 months who follow the decision of the commission recognizing you as a priority applicant, the prefect must make you a proposal of accommodation adapted to your needs (number of people to be housed...) and your abilities (amount of your income...).
Warning
Refusing this housing proposal, if it is well adapted to your needs and abilities, risks losing the benefit of the decision of the commission that recognized you as a priority applicant.
During this period, you must:
- Continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you
- Inform the commission secretariat if your contact details or your situation (number of persons to be accommodated ...) change
After this period, if you have not received a suitable proposal, you have 4 months to appeal to the administrative tribunal.
To appeal to the Administrative Court
You have to appeal before the Administrative Court within 4 months of the end of the period given to the prefect to offer you accommodation.
To do this, you must provide the administrative tribunal a copy of the decision of the mediation commission recognizing you as a priority and as being in urgent need of accommodation. You don't have to hire a lawyer. You can get help from a social worker or a approved association.
Warning
You must continue to renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
Decision of the Administrative Court
The Administrative Tribunal has 2 months to reach a decision.
The court can require the housing department to house you when the judge finds that you meet the following 2 conditions:
- A mediation commission has recognized you as a priority applicant
- You have not been provided with accommodation suitable to your needs and abilities
FYI
This remedy does not entitle you to any compensation. But you can take another action (known as an “action for damages”) before the administrative court, if you feel you have suffered harm.
Who can help me?
Find who can answer your questions in your region
Telephone administrative information - Allo Public Service
For more information on this topic, you can contact Allô Service Public.
Attention: the service does not have access to users' personal files and cannot therefore provide information on their status.
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The informants who answer you belong to the ministry in charge of housing and city planning.
- Town Hall
- Paris - Center d'action sociale de la ville de Paris (CASVP)
- Departmental Agency for Housing Information (Adil)
Right to housing guaranteed by the State
Conditions relating to the nationality of the applicant
Referral to the Mediation Committee
Appeals to the Administrative Court
Procedure before the committee
Proceedings before the Administrative Court
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Directorate of Legal and Administrative Information (Dila) - Prime Minister
Ministry of the Environment
Regional and Interdepartmental Directorate of Accommodation and Housing (DRIHL) Ile-de-France