Damage caused during a burglary: What should the tenant do?

Verified 14 March 2023 - Directorate for Legal and Administrative Information (Prime Minister)

When a burglar has caused damage to the dwelling, the renter must use his home insurance. To do so, it must contact your insurer.

The insurer will tell him what steps to take. These steps vary depending on the type of home insurance contract signed by the tenant.

Who can help me?

Find who can answer your questions in your region

  • Telephone administrative information - Allo Public Service

    • accès

      For more information on this topic, you can contact Allô Service Public.

      Attention: the service does not have access to users' personal files and cannot therefore provide information on their status.

    • horaires
      • Lundi : de 08h30 à 17h30
      • Mardi : de 08h30 à 12h15
      • Mercredi : de 08h30 à 12h15
      • Jeudi : de 08h30 à 17h30
      • Vendredi : de 13h00 à 16h15

    • Request a call

      coût Service free
    • service

      The informants who answer you belong to the ministry in charge of housing and city planning.