The delivery of the new dwelling corresponds to the moment when the promoter (the seller) hand over the keys of your accommodation (house or apartment).

The seller must summon the buyer to deliver the accommodation by letter RAR: titleContent.

Delivery shall not be confused with the receipt of work that comes upstream between the developer and the people who are responsible for building your home.

It's also a good idea to ask the proponent for a copy of the work receipt report to see what reservations your seller may have made and to know the exact date of receipt of the work.

Delivery is made when the The accommodation is complete.

To do this, the housing must be supplied with water, gas and electricity. The building must be equipped with accessible stairs, an elevator in operation. It must have lighting in the common areas.

The minor imperfections (for example, fouling of paints) does not prevent the use of works and equipment. They therefore do not impede delivery. You can mention them in the reserves.

The work you have decided to perform yourself when setting up your vefa contract shall not be taken into account for the purpose of establishing completion. This work may be:

• Installation of sanitary equipment in the kitchen and furniture that can accommodate them
• Installation of bathroom or shower facilities and furniture suitable for them
• Installation of toilet facilities
• Wall tile installation
• Flooring excluding insulation
• Equipment in electrical convectors, when the characteristics of the electrical installation so permit and in compliance with the required power
• Decoration of the walls.

These work are mentioned in your vefa contract.

During delivery, you must check that the accommodation is in compliance with the final sales contract. You may need the assistance of a construction professional (for example, an architect) or a Commissioner of Justice to see the conformity of the housing. A delivery report shall be drawn up in the presence of the promoter and drawn up on free paper.

The procedure is different depending on whether or not the house complies with the sales contract.

Following the delivery report with or without reservations, you have a period of'1 month to take stock of the situation and list any defects. This status report must be sent to the proponent by letter RAR: titleContent.

The defects encountered will then have to be repaired within 1 year. If they are not, you can try to find out-of-court settlement.

In case of failure to reach an amicable agreement, you can to bring proceedings before the court of justice the place where the dwelling is located (before the end of the 1-year period) to claim a reduction in the price or the cancelation of the contract of sale.

The use of a lawyer may be mandatory depending on the type of procedure and the amount of the dispute. Before you begin your process, check if you need to get a lawyer.

Beyond the expected delivery time, you may be forced to pay additional rents, furniture storage or hotel fees or incur a loss of rent if this purchase is a rental investment.

You can therefore ask the seller for compensation even if the amount is not indicated in Vefa's contract. They can be obtained by amicable agreement. If the seller declines, you can enter the local court or the court of law. The use of a lawyer may be compulsory depending on the type of procedure and the amount of the dispute. Before you begin your process, check if you need to get a lawyer.

However, in case of exceptional events such as bad weather of an unexpected magnitude (heavy snowfall, extreme wind, heavy rain, flooding...), you cannot demand compensation.

If the seller does not complete the work, for example due to a financial failure, you can use the financial guarantee for reimbursement (GFR) or to the financial guarantee for completion of works (GFA).

For any information concerning financial guarantees, you can contact Insurance Banque Épargne Info Service.

For any dispute with the promoter, you have the possibility to contact Reply Conso.