How do I report illegal content posted on the internet?
Verified 28 May 2024 - Directorate for Legal and Administrative Information (Prime Minister)
There are several ways to report illegal content posted on the Internet. The report may be sent to law enforcement or to the host of a website or online platform. In case a program broadcast on a catch-up (replay) or video-on-demand service (example: OCS, Orange, etc.) seems inappropriate to you, you can inform theArcom (ex-CSA and Hadopi): titleContent. We present you with the information you need to know.
Illegal online publication
Any person, victim or witness of a publication unlawful on the internet can make a report to the police or gendarmerie since PHAROS: titleContent. This platform is open to both adults and minors.
Report illegal internet content (internet-reporting: Pharos)
FYI
PHAROS: titleContent does not deal with urgent cases. In case of emergency (infringement in progress, person threatening suicide, etc.), you can contact the police or gendarmerie on the 17th the Samu at 15 or the fire brigade at 18.
What content can be reported on PHAROS?
You can report content published on the Internet (e.g. on a social network, a blog, a forum, etc.) as long as it is accessible to all Internet users.
Content that can be reported from PHAROS: titleContent must be linked:
- To endangering others (example: an announcement of suicide)
- To terrorism (example: apology for terrorism)
- Threats or incitement to violence
- Child pornography
- To a sexual offer to a minor on the Internet
- To a discrimination
- To the traffic of drugs or weapons
- Acts of cruelty on animals
- Incitement to commit an offense infringement
These contents may have been designed in France or abroad.
FYI
If you are a victim ofinsult or defamation, you cannot use PHAROS: titleContent. You must contact a police or gendarmerie department directly. The same is true if you received content privately, by someone you know (for example, on private email).
What information should I provide on PHAROS?
When reporting, you must check the appropriate section for the content unlawful that you wish to report (for example, if you want to report a case of glorification of terrorism, you must check the "terrorism" box).
Then you say:
- The date and time the content was published
- The place where you observed this publication (e.g. website, social network, email, etc.) and, if necessary, the Internet address (URL) corresponding to the content you are reporting.
You can also add comments to help police and gendarmes better identify the content.
On the other hand, you have the possibility to specify your contact details (name, first name, email address, telephone number, etc.). It's not an obligation. The only item collected by PHAROS: titleContent is the IP address from which the report was made.
Nevertheless, with the agreement of the public prosecutor, police and/or gendarmes shall have the possibility to search for a person who has made a report.
What are the consequences of reporting on PHAROS?
If the teams of PHAROS: titleContent consider that the content is illegal, the alert is forwarded to the competent authorities (investigation service of the National Police or the National Gendarmerie, DGCCRF: titleContent). An investigation may be conducted under the authority of the public prosecutor.
In addition, police and gendarmes can contact the host site or platform and to request the deletion of the illegal content.
Please note
If the reported content was designed abroad, it is sent to Interpol which directs it to the judicial authorities of the country concerned. In this case, the deletion of the publication may take place in a delayed manner.
The hosts must put in place reporting mechanisms to alert them to the publication of illegal content on a website or a online platform (example: social networks).
This device must be visible and accessible to all.
As a victim or witness of content unlawful, you can report using this device.
As a result of this report, hosts must immediately :
- Notify competent authorities (e.g. public prosecutor)
- Remove or block access to illegal content
For terrorist offenses or child pornography, specific rules shall apply.
Please note
Some hosts have their own reporting mechanisms. This is the case for social networks such as X (formerly Twitter),Facebook,Instagram, Snapchat, TikTok,, etc. Some of them (e.g. Facebook) report that reporting illegal content directly leads to its removal.
If you report the character unlawful content while knowing that it is not, you are subject to criminal penalties. These penalties differ depending on the person to whom you reported the publication (police, gendarmerie or host).
Répondez aux questions successives et les réponses s’afficheront automatiquement
False denunciation since PHAROS
If you report content published by a specific person when you are aware that it is not a publication unlawful, you may be liable to:
- 5 years in prison
- and €45,000 of fine.
False denunciation to the host
If you report content as illegal knowing that it is not, you could face a year in prison and €15,000 of fine.
Replay or video on demand
When watching a program broadcast on a catch-up (replay) or video-on-demand service (e.g. OCS, Allociné, Orange, etc.), you consider that a sequence undermines respect for persons, particularly the protection of minors. In this case, you can report this program to theArcom (ex-CSA and Hadopi): titleContent.
Report a TV or audio program to Arcom
Following this report, theArcom (ex-CSA and Hadopi): titleContent view the relevant sequence to determine if it is illegal content. If so, the publisher or the host catch-up or video-on-demand services are formal notice to remove or stop the distribution of such content.
Who can help me?
Find who can answer your questions in your region
To be supported in your efforts as a victim
116 006 - Victim Assistance Number
Listen, inform and advise victims of crime and their families.
By telephone
116,006
Free call
Open 7 days a week from 9am to 7pm
The service can also be accessed by calling the +33 (0)1 80 52 33 76 (Normal pricing number).
By email
victimes@france-victimes.fr
Establishment of a reporting mechanism by website or online platform hosts
Responsibility of hosts (Article 6)
Reporting to the Audiovisual and Digital Communications Regulatory Authority
Online service
Service-Public.fr
Service-Public.fr
Service-Public.fr
French Association of Internet Providers (AFPI)