Responsibility for content published on the Internet: what are the rules?
Verified 06 June 2024 - Directorate for Legal and Administrative Information (Prime Minister)
When illegal content is published on the Internet, several persons may be held liable. You may incur liability for the author of the content. If the publishing director of a online communication service or the host of a site or online platform do not respect their obligations, their criminal liability may also be engaged. We present you with the information you need to know.
Anyone who posts illegal content on the internet can be held criminally liable.
Content is considered illegal when it results in a infringement, even if it is not accessible to all Internet users. For example, it could be insulting writing received on a social network's private email.
The main offenses that can be reported are:
- Apology of terrorism
- Child pornography (sexual abuse of minors)
- Traffic from drugs
- Discrimination
- Incentive to a crime or to a offense (example: provocation to commit murder, theft, sexual assault)
- Incitement to hatred, violence or discrimination
- Harassment on the Internet
- Insult
- Defamation
The perpetrator may be one of the following:
- Creator of a web page
- Creator of a website
- Creator of a blog
- Producer of video
- Photographer
- Writing a comment
- Writer of a private message
Please note
You can report illegal content published on the Internet wherever it was created (in France or abroad). However, French courts have jurisdiction to try those responsible for content unlawful if it appears on a website accessible in France.
Filing of a complaint against the author of the illegal content published on the Internet
If you are harmed by the publication of illegal content, you can file a complaint against the author of this publication.
Hosts must keep the data allowing the author of the facts to be identified. For example, you can contact them to cooperate with the police or gendarmerie.
If you cannot find the identity of the author of the content, you can file a complaint against X.
The time limit for filing a complaint depends on the offense committed. For example, if you are a victim of content that incites racial hatred, you can file a complaint within 3 months as of its publication.
Your complaint can be filed at any police station or gendarmerie brigade.
Who shall I contact
Who shall I contact
You can ask for the assistance of a lawyer. This professional may be present from the lodging of a complaint until the possible judgment of the author by the criminal courts.
Who shall I contact
Your complaint results in a police investigation that may result in the judgment and conviction of the perpetrator by the correctional court.
You can also to bring you a civil party to obtain damages.
FYI
If you are a minor, you can go to PHAROS and report the facts. However, you are not entitled to to lodge a complaint with the formation of a civil party in order to obtain damages. Your parents must do it on your behalf.
Conviction of the author of the illegal content published on the internet
If the alleged perpetrator is found guilty by the correctional court, he or she is subject to criminal sanctions that depend on the offense committed.
For example, a person who posts content that glorification of terrorism could face a sentence of 7 years in prison and €100,000 of fine.
Warning
Since May 21, 2024, the author of illegal content published on the internet is liable to a additional penalty which consists in banning him from the online platform from which he committed the offense. As soon as they are informed of this conviction, the providers of the online service concerned (e.g. Orange, SFR, etc.) must block the author's accounts and ensure that he cannot create new ones.
This banishment shall be valid for a maximum of 6 months. This period may be extended to one year in case of recurrence.
Obligations of the website or online platform host
The hosts must put in place reporting mechanisms to alert them to the publication of illegal content on a website or a online platform (example: social networks).
This device must be visible and accessible to all.
As a victim or witness of content unlawful, you can report using this device.
As a result of this report, hosts must immediately :
- Notify competent authorities (e.g. public prosecutor)
- Remove or block access to illegal content
For terrorist offenses or child pornography, specific rules shall apply.
Please note
Some hosts have their own reporting mechanisms. This is the case for social networks such as X (formerly Twitter),Facebook,Instagram, Snapchat, TikTok,.
Legal action against the host of the website or online platform
The hosts of websites or online platforms who fail to meet their obligations may give rise to criminal liability.
In case of no removal of illegal content that harms youYes, you can file a complaint. If the host has not notified the competent authorities, the public prosecutor's office may institute proceedings.
The applicable criminal sanctions depend on the failure of the host and whether it is a natural person or a legal person :
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Lack of removal of illegal content
Host (natural person)
If you have reported content unlawful to the host and that he did not immediately withdraw it or did not block access to it, you can file a complaint against him. If he was aware that the content was illegal, you can also ask him for damages.
The time limit for filing a complaint depends on the offense committed. For example, if it's abusive content, you have 3 months to file a complaint.
You can file a complaint at any police station or gendarmerie brigade.
Who shall I contact
FYI
If you are a minor, you can go to PHAROS and report the facts. However, you are not entitled to to lodge a complaint with the formation of a civil party in order to obtain damages. Your parents must do it on your behalf.
You can ask for the assistance of a lawyer. This professional may be present from the lodging of a complaint until the possible judgment of the author by the criminal courts.
Who shall I contact
Your complaint results in a police investigation that may result in the judgment and conviction of the perpetrator by the correctional court.
If found guilty, he or she may be sentenced to:
- 1 year in prison
- €250,000 of fine.
Host (legal person)
If you have reported content unlawful to the host and that he did not immediately withdraw it or did not block access to it, you can file a complaint against him. If he was aware that the content was illegal, you can also ask him for damages.
The time limit for filing a complaint depends on the offense committed. For example, if it's offensive content, you have a delay of 3 months to file a complaint.
You can file a complaint at any police station or gendarmerie brigade.
Who shall I contact
FYI
If you are a minor, you can go to PHAROS and report the facts. However, you are not entitled to to lodge a complaint with the formation of a civil party in order to obtain damages. Your parents must do it on your behalf.
You can ask for the assistance of a lawyer. This professional may be present from the lodging of a complaint until the possible judgment of the author by the criminal courts.
Who shall I contact
Your complaint results in a police investigation that may result in the judgment and conviction of the perpetrator by the correctional court.
If found guilty, he may be fined up to a maximum 6% its annual global turnover in the previous year.
Lack of information to competent authorities
If you have reported content unlawful to the host and that he has not notified the competent authorities (example:Ofac: titleContent), his criminal liability may be incurred at the initiative of the public prosecutor's office.
In this case, the host may be tried and sentenced by the correctional court.
If found guilty, he could face criminal sanctions. The penalties incurred by natural persons are different from those that a legal person.
Host (natural person)
The host may be sentenced to one year in prison and €250,000 of fine.
Host (legal person)
The host is liable to a fine equal to €1,250,000.
It also risks a additional penalty which consists in a prohibition on pursuing the professional activity during which the offense was committed.
Obligations of the Publisher of an online communication service
In some cases, the criminal liability of the publishing director of a online communication service may be engaged. This is the case if a user leaves a comment :
- Provocative to a crime or to a offense (example: incitement to commit murder or theft)
- Inciting hatred, violence or discrimination
- Injurious
- Defamatory
The editor can see for himself the illegality of the comment. You can also report this type of content and request that it be removed.
The request must be sent to the Publisher of the online communication service by registered letter with acknowledgement of receipt. It must mention:
- The content you denounce (example: you can copy/paste the relevant text)
- The Internet address (URL) of the online communication service on which the publication was made
As soon as he knows the character unlawful the editor must immediately have the comment removed. If it does not do so, it could face criminal sanctions.
Example :
A comment defamatory is left under a video posted on a social network. The person concerned shall ask the Publisher to withdraw the message. In this case, the Publisher is obliged to delete this comment within days, or even hours. If it does not do so, it could face criminal sanctions.
Filing of a complaint against the Publisher
If you have requested the withdrawal of a comment unlawful to the editor and he has not deleted it, you can incur his criminal responsibility.
For this, you can file a complaint.
The deadline for filing a complaint is 3 months from the day the comment was posted.
Your complaint can be filed at any police station or gendarmerie brigade.
You may be assisted by a lawyer. This professional may be present from the time of filing a complaint until the possible judgment of the Publisher.
Your complaint results in a police investigation that may result in the judgment and conviction of the Publisher by the correctional court.
You can also to bring you a civil party to obtain damages.
FYI
If you are a minor, you can go to PHAROS and report the facts. However, you are not entitled to to lodge a complaint with the formation of a civil party in order to obtain damages. Your parents must do it on your behalf.
Conviction of the Publisher
If the Publisher is found guilty by the Correctional Court, he or she may be sentenced to criminal sanctions that depend on the offense committed.
For example, a offensive content is published on a site. The Publisher is alerted but does not prevent this content from being distributed. In that case, he could be fined €12,000.
Please note
In the event that the editor is sued by the criminal courts, the author of the content is considered to be his accomplice.
Who can help me?
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Press offenses (Chapter IV)
Responsibility of the author and the editor
Penalty for banning an online platform
Additional penalties incurred by a hosting provider (legal person)
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