Social security: change in personal situation
Verified 09 September 2024 - Directorate for Legal and Administrative Information (Prime Minister)
Do you know a change related to your personal situation (examples: moving, changing bank, birth of a child)? You must inform your Social Security organization. The formalities vary depending on whether you depend on the general scheme (CPAM: titleContent) or the agricultural scheme (MSA: titleContent). We're taking stock of where we're going.
General scheme
We present 4 cases of the main changes related to personal situation: declare a pregnancy, declare a birth or adoption, declare a change of mailing address or bank.
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Declaring pregnancy
Your doctor or midwife can register your pregnancy online.
If not, you must send the paper return to your CPAM: titleContent and to your Caf: titleContent.
On the Internet
Your doctor or midwife completes your pregnancy declaration online and uploads it directly to your CPAM and your Family Allowance Fund (CAF).
You don't have a form to fill out or any mail to send.
The declaration of your pregnancy is immediately recorded by your CPAM and your Caf.
Pregnancy must be declared before the end of 3e months of pregnancy to benefit as soon as possible from the management of your pregnancy.
FYI
A Service-public.fr sheet is dedicated to the declaration of pregnancy.
Form
Your doctor or midwife will complete and provide you with the three-part pregnancy report form entitled “First prenatal medical examination”.
To declare your pregnancy, please fill in the following information and contact:
- the pink flap at your CPAM
- and the 2 blue components to your Family Allowance Fund (CFA).
You must declare your pregnancy before the end of 3e months of pregnancy to benefit as soon as possible from the management of your pregnancy.
FYI
A Service-public.fr sheet is dedicated to the declaration of pregnancy.
Declare a birth or adoption
You can inform Social Security via the Internet or by telephone.
Via the Internet
As soon as you leave the maternity ward, you can register the birth of your child (or an adoption) via your account (under “My steps”):
FYI
A Service-public.fr sheet is dedicated to the birth declaration.
By telephone
Who shall I contact
Health insurance - 3646
To obtain information about your rights and procedures, ask a question about your file, report a change of situation or consult your refunds.
By telephone
3646
Open from Monday to Friday.
Caution : schedules vary according to your department.
As a general rule, opening hours are at least from 8:30am to 4:30pm.
Free service + call price, from a fixed or mobile phone.
From Mayotte, dial 02 69 61 91 91:
- Monday to Thursday from 7:30 am to 2:30 pm
- Friday from 7:30 am to 12 pm
From the foreigner: +33 1 84 90 36 46 (toll free + call price).
To facilitate responses, remember to bring your Vitale card before contacting Health Insurance.
By email and chat
Log in to your Ameli account : click on "My steps" and then "consult my exchange space".
You can also use ameliBOT. This chatbot can help you send an email. He can put you in touch with your health insurance fund.
Indeed, if at the end of 2 requests, ameliBOT does not provide you with a satisfactory answer, you can contact a health insurance advisor via the exchange area of the Ameli account.
FYI
A Service-public.fr sheet is dedicated to the birth declaration.
Declare a change of mailing address
This can be done on the Internet or by telephone or by mail.
On the Internet
You can register your change of address from your account (" My efforts "):
Please note
A Service-public.fr fact sheet is dedicated to the issue of moving to France.
By telephone
Who shall I contact
Health insurance - 3646
To obtain information about your rights and procedures, ask a question about your file, report a change of situation or consult your refunds.
By telephone
3646
Open from Monday to Friday.
Caution : schedules vary according to your department.
As a general rule, opening hours are at least from 8:30am to 4:30pm.
Free service + call price, from a fixed or mobile phone.
From Mayotte, dial 02 69 61 91 91:
- Monday to Thursday from 7:30 am to 2:30 pm
- Friday from 7:30 am to 12 pm
From the foreigner: +33 1 84 90 36 46 (toll free + call price).
To facilitate responses, remember to bring your Vitale card before contacting Health Insurance.
By email and chat
Log in to your Ameli account : click on "My steps" and then "consult my exchange space".
You can also use ameliBOT. This chatbot can help you send an email. He can put you in touch with your health insurance fund.
Indeed, if at the end of 2 requests, ameliBOT does not provide you with a satisfactory answer, you can contact a health insurance advisor via the exchange area of the Ameli account.
Please note
A Service-public.fr fact sheet is dedicated to the issue of moving to France.
By mail
Send your CPAM an email with the following information:
- Your Social Security Number
- Your first and last names
- Your old and new address
- The estimated move date.
Attach a copy of your front/back ID (e.g. ID card, passport).
Please note
A Service-public.fr fact sheet is dedicated to the issue of moving to France.
Report a change of bank
This declaration may be made by Internet or by post.
On the Internet
You can register the change from your Ameli account (section “ My efforts "):
By mail
You send your primary cash register a letter containing the following information:
- Your Social Security Number
- Your first and last names.
Attach the following documents:
- New Bank Identity Statement (BIR)
- Copy of your old RIB (or the IBAN number of your old account)
- Copy of your front/back ID.
Please note
If you are moving, consider entering your new address and adding a copy of a proof of residence from your old address.
Please note
Any person who deliberately refuses to become affiliated or who persists in not committing the procedure for compulsory membership of a social security scheme shall be punishable by six months' imprisonment and a fine of €15,000, or only one of those two penalties.
Agricultural arrangements
We present 3 cases of the main changes related to her personal situation: declaring a pregnancy, declaring a birth or adoption and declaring a change of mailing address.
Répondez aux questions successives et les réponses s’afficheront automatiquement
Declaring pregnancy
Your doctor can register your pregnancy online.
If not, send your MSA the form "first prenatal medical examination" (pink slip of the declaration) to cover your medical expenses.
On the Internet
The declaration of pregnancy can be made online by your doctor, if he offers it to you and with your consent.
Please note
A Service-public.fr sheet is dedicated to the declaration of pregnancy.
Form
The declaration of pregnancy is given to you by your general practitioner, gynecologist or midwife at 1er prenatal examination confirming that you are pregnant.
You send your MSA the "first prenatal medical examination" (pink slip of the declaration) to cover your medical expenses.
The 2 blue sheets of this document are also to be sent to your MSA, if you choose it for the payment of your family benefits.
You must declare your pregnancy before the end of 3e month of pregnancy to benefit as soon as possible from the management of your pregnancy.
Please note
A Service-public.fr sheet is dedicated to the declaration of pregnancy.
Declare a birth
After delivery, you should send thebirth certificate from your child to the MSA to give him rights in health and family. This shipment is made by Internet or by mail.
On the Internet
Please note
A Service-public.fr sheet is dedicated to the birth declaration.
By mail
Please note
A Service-public.fr sheet is dedicated to the birth declaration.
Declare a change of address
This change of address can be reported online or by mail.
On the Internet
From your MSA website:
- You connect to your private space
- You go to the section My Account
- You are changing your home address.
FYI
You will receive an email confirming your change of address.
Please note
A Service-public.fr fact sheet is dedicated to the issue of moving to France.
By mail
The MSA website lists the contact details of all the checkouts in the network by department.
Please note
A Service-public.fr fact sheet is dedicated to the issue of moving to France.
Please note
Any person who deliberately refuses to become affiliated or who persists in not committing the procedure for compulsory membership of a social security scheme shall be punishable by six months' imprisonment and a fine of €15,000, or only one of those two penalties.
Who can help me?
Find who can answer your questions in your region
If you are dependent on the general diet
Primary health insurance fund (CPAM)If you are dependent on the farm plan
Mutual Social Agricultural Organization (MSA)
Central Fund of Agricultural Social Mutual Society (MSA)
Central Fund of Agricultural Social Mutual Society (MSA)
Central Fund of Agricultural Social Mutual Society (MSA)
National Health Insurance Fund (Cnam)