Démarche en ligne

Claim in case of dispute with a Member company of the Federation of Distance Selling companies: Mediation Service (Online Service)

You can enter the mediation service if your contact with the customer service of a member company of the Federation of Distance Selling companies (Fevad) has failed.

Fevad's members include leading distance selling brands and leading internet sales specialists.

    Go to the online procedure

    J'ai réalisé une démarche administrative

    Je donne mon avis sur Services Publics +. L'administration concernée me répondra.

    Je donne mon avis

    Émetteur de la démarche en ligne : Federation of e-commerce and distance selling (Fevad)

    Verified 22 April 2022 - Directorate for Legal and Administrative Information (Prime Minister)