Request mediation from the Ombudsman of Economic and Financial Ministries (Online Service)

Ministry of Economy

The Ombudsman of the Economic and Financial Ministries is competent to help you resolve your disputes, in particular with the tax administration or customs.

Warning  

Before you can contact the mediator, you must first have completed a 1re approach the department concerned and have not been satisfied.

To complete the process, you must authenticate in one of the following ways:

  • Account FranceConnect
  • Account of steps-simplifies.fr

Your application must include the following elements:

  • Description of your problem,
  • References of the service concerned
  • Your contact information
  • Copy of exchanges with the relevant administration, if any

The Ombudsman examines your case and makes a recommendation to the department concerned.

Go to the online procedure

Verified 01 August 2024 - Directorate for Legal and Administrative Information (Prime Minister)

For details, please use the practical information sheets :

J'ai réalisé une démarche administrative

Je donne mon avis sur Services Publics +. L'administration concernée me répondra.

Je donne mon avis