Seek compensation from your phone or internet service provider (Document Template)

National Institute of Consumer Affairs (INC)

Allows you to request, in the absence of a service or in case of a degraded service, financial compensation or a refund from your mobile phone operator or Internet access provider.

Go to the letter template

Verified 25 June 2019 - Directorate for Legal and Administrative Information (Prime Minister)

For details, please use the practical information sheets :

J'ai réalisé une démarche administrative

Je donne mon avis sur Services Publics +. L'administration concernée me répondra.