Report a fake commercial site (THESEE) (Online Service)

Ministry of the Interior

The signaling through this online service can be used by any individual (major or minor), regardless of nationality.

You don't have to give your identity. You only need to provide an email address.

What is a fake commercial site?

A fake commercial website is a website put online with the aim of selling goods (e.g. clothes, vehicles, household appliances, etc.) which, in the end, do not exist to the extent that the website is of a nature fraudulent.

This is a form ofswindle.

What are the conditions for reporting on THESEE?

3 cumulative conditions must be met before you can report on this online service:

  • You placed your order on a fake commercial site. He's no payment and/or collection required
  • You did not receive the ordered good
  • Customer service is unreachable whether the site is still online or not.

Please note

If the site managers have used deceptive marketing practices, you can report this to the Directorate-General for Competition, Consumer Affairs and Fraud Prevention.

What are the consequences of such a report?

Reporting is not a complaint. It consists solely in informing the investigation services of theThe offense and to provide them with information to identify the perpetrator.

If you report a fake sales site, you will not be kept informed of the outcome of your report.

FYI  

If you have already filed a complaint with a police station or a gendarmerie brigade, you can also make a report on THESEE.

Go to the online procedure

Verified 18 June 2024 - Directorate for Legal and Administrative Information (Prime Minister)

For details, please use the practical information sheets :

J'ai réalisé une démarche administrative

Je donne mon avis sur Services Publics +. L'administration concernée me répondra.

Je donne mon avis